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PROGRAM HIGHLIGHTS

Skills You Will Learn

Industry-ready banking and financial services training.

Retail Banking

Learn branch banking operations and customer handling.

Financial Products

Understand insurance, investments and banking products.

Customer Management

Professional communication and relationship management.

Digital Banking

UPI, mobile banking and modern fintech systems.

PROGRAM CURRICULUM

Professional Banking Modules

Comprehensive curriculum designed for banking careers.

Introduction to Banking

Basics of banking and financial system.

Core Topics

Indian Banking System
Role of RBI
Types of Banks
Financial Markets
Banking Terminology

Practical Understanding

Bank Structure
Financial Institutions
Economic Concepts
Customer Services
Branch Operations

Retail Banking Operations

Branch workflow and banking services.

Operations

Account Opening
Cheque Clearing
Cash Operations
NEFT & RTGS
Customer Support

Services

Debit Cards
Internet Banking
Mobile Banking
ATM Operations
UPI Transactions

Loans & Credit

Loan products and risk management.

Loan Products

Home Loan
Vehicle Loan
Business Loan
Personal Loan
Education Loan

Credit Concepts

CIBIL Score
Loan Eligibility
Risk Assessment
Documentation
NPA Management

Investment Products

Mutual funds and wealth management.

Investments

Mutual Funds
SIP Concepts
Insurance Products
Risk Profiling
Portfolio Basics

Wealth Management

Customer Advisory
Investment Planning
Sales Techniques
Cross Selling
Relationship Management

KYC & AML Compliance

Compliance and fraud management.

KYC

Customer Verification
Document Validation
KYC Procedures
Risk Categorization
Compliance Rules

AML

Anti Money Laundering
Fraud Detection
Suspicious Transactions
Compliance Reporting
Banking Ethics

Core Banking Software

Practical banking software training.

Software Training

Finacle Basics
Customer Database
Transaction Processing
Cash Management
Account Handling

Digital Systems

ATM Systems
Internet Banking
Mobile Banking
Payment Systems
UPI Integration

Communication & CRM

Professional communication skills.

Communication

Email Writing
Telephone Etiquette
Professional Grooming
Customer Queries
Conflict Resolution

CRM Skills

Lead Conversion
Customer Retention
Sales Communication
Relationship Building
Cross Selling

Interview & Placement

Job preparation and placement support.

Interview Preparation

Mock Interviews
HR Preparation
Resume Building
Confidence Building
Corporate Etiquette

Placement Support

LinkedIn Setup
Job Applications
Placement Assistance
Career Guidance
Professional Networking

Build Your Career In Modern Banking

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